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After sales service

After sales service

Krampouz is committed to the reparability of its products.

The devices can be repaired by Krampouz during and after the warranty period. The availability of most technical spare parts is guaranteed for an average of 10 years after the date of purchase.

To have your device repaired or to request a spare part, you can contact the Krampouz After-Sales Service via the contact form or by e-mail at sav@krampouz.com

Maintenance of cast iron plates

To request the factory cullet or sandblasting of a machined cast iron crepe pan, you can contact Krampouz Customer Service via the contact form or by e-mail at sav@krampouz.com

For any general question about our devices and accessories, our customer service is at your disposal at the coordinates indicated in the contact page.

  • French manufacturing
    French manufacturing.
  • A team at your service. +33 2 98 53 92 92
    A team at your service. +33 2 98 53 92 92.
  • Quote within 48 hours
    Quote within 48 hours.
  • 12 months warranty on spare parts
    12 months warranty on spare parts.
  • 10-year repairable product commitment
    10-year repairable product commitment.